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Download button freeze Done & Refresh during Impex Export

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In the Hybris 6.4 Back-office when we try to export the data and then try to download on the 3rd tab of Impex export popup, the Done & Refresh button gets freeze. Nothing happens on and only way out is refresh the browser. Can any one suggest any solution for the same. We are stuck. Thanks Nitin

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Active Contributor
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Hi ,

Please contact hybris customer support - they are more then welcome to help you in such situations.

Cheers, Jacek