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Disable / Deactivate Customer or Customer group sync to CCO

arunparthan
Explorer
0 Kudos
884

Hi,

Is there any way to Disable/Deactivate a particular Customer or Customer group, sync to CCO from B1. I don't want to show/select few B1 customers in CCO.

Accepted Solutions (1)

Accepted Solutions (1)

anderson_schmitt
Product and Topic Expert
Product and Topic Expert

Hi Arun,

By default, CCO synchronizes all customers from SAP B1 to SAP Customer Checkout, including active and inactive customers.

You may try to achieve your needs via B1if extension point.
Refer to the documentation below for further information:

https://partneredge.sap.com/en/products/scc/build.html

If your question in answered, kindly select the answer as "Right Answer". This helps other member of the community to follow and easily locate answers.

Thank you.
Regards,
Anderson

Answers (4)

Answers (4)

arunparthan
Explorer
0 Kudos

Thank you very much everybody. I will try with B1if. Will update the results.

R_Zieschang
Contributor
0 Kudos

Hi arunparthan,

the scenario which provides the customer list for syncing is able to extend with own logic. So before b1i finally sends the payload to cco, we can intercept and remove all customers from certain customer groups. The group code could also be configured depending on your case.

If interested please drop us a line at info@hokona.de to discuss the details.

Regards

Robert

former_member237414
Contributor
0 Kudos

Dear arunparthan ,

I am not sure, but it is possible to extend the B1i Scenario?
May rzieschang be able to help?

Thanks,

Julian

MD1
Active Contributor
0 Kudos

Customer/Vendor Inactive procedure as below

arunparthan
Explorer
0 Kudos

Thank you Mohd Danish,

I mean I don't want to sync particular customers to CCO. Even if it syncs I want to restrict transactions in CCO.

But I have to use those customers in B1.

Is there any way to do so....