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Delete Org model or any other business/Master data in Cloud for customer

Former Member
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Hello Experts,

We are implementing SAP Cloud for customer & its integration with SAP CRm on-premise usine Netweaver PI. Now, My query is that if organization is already maintained in the Cloud for Customer, Is there any method to delete Orgs or the whole org model.

On similiar lines, If need arises to delete or archive any of the business on master object. What is the generic process for deletion in cloud for customer?

Please suggest at an earliest.

Thanks & Regards,


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Answers (1)

Answers (1)

Product and Topic Expert
Product and Topic Expert
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Hi Ravi,

Basically, the design principles currently in place in C4C don't support deleting master or transactional data.

We do provide (in the cases listed below) the ability to remove certain master or transactional data from active use without actually deleting them, which still allows reporting.

  • For org units and structures, you can use the valid from/to field to set the validity period accordingly
  • For  accounts, you can mark them as obsolete
  • For  products, you can mark them as blocked

If you're interested, I invite you to add your use case and argument for adding deletion or archiving features to our SAP Idea Place community, SAP Cloud for Customer: Home.