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Date Profile Position

aidan_mulcahy
Active Participant
0 Kudos
170

Hi,

I have added SRV_CUST_BEG to my date profile for a Service Confirmation, via the Interaction Centre. Problem I have is that the field for SRV_CUST_BEG does not appear. Should it/where? Everything looks fine in customising except for the Screen area section. There is a field there called 'Display Position'. Not sure what I am meant to put in here and cannot find any documentation on it.

Any ideas?

Thanks.

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Former Member
0 Kudos

Hi,

Always look at SAP standard settings.

remember that some Date Types are not meant to be visible so no entry in screen area.

If I understood what you wish it should be CONFIRMATION in your case.

Eyal.

aidan_mulcahy
Active Participant
0 Kudos

Eyal,

Thanks for the reply. Yes I have CONFIRMATION in there but am not sure of the number to put in the 'Display Position'. A similar existing entry has position 1. But what does that mean? Where is 1? Where is 2? Or should the question be 'When is 1?'.

I actually want to add 2 date fields. Should they both be postion 1 or 1 and 2?

Aidan.

Former Member
0 Kudos

Hi,

the first you want to see should be one and the second 2.

Eyal.

aidan_mulcahy
Active Participant
0 Kudos

Thanks Eyal.

I had made the changes but nothing seemed to appear. We upgraded our SP for another reason and now I can see dates. Strange....

Thanks again.