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Customer services

Former Member
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Hi All,

I am very new in SAP CS,Please guide me how to start study of CS as well as provide me the documents.

I have few SAP library document but how to work in CS t-code is not aware so kindly share me if you have CS end user manuals.

Thanks,

Baiju

Moderation. Locked. Please, try to find an answer first.

Message was edited by: Joaquin Fornas

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
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Hi Kumar,

CS (Customer Service) module is not a part of SAP CRM.

Just Service is a part of SAP CRM.

If you are referring to Customer Service then the following document will

be a good start:

http://help.sap.com/printdocu/core/print46c/en/data/pdf/MYSAP/SR_CS.pdf

I was able to get hold of a few CS T-codes and attached is the document for the same.

Regards,

Kamlesh

Message was edited by: Kamlesh Pillai

Former Member
0 Kudos

Hi Pillai,

In new SDN i am very confuse where,how to post the discussion..now the SDN is not so helpful.

No active participant..Actually i am looking for End user Manuall  of CS..

Thanks,

Baiju

Former Member
0 Kudos

Yeah Kumar,

It will take some time getting used to it.

I came across this end user manual for CS, hope it helps:

http://www.scribd.com/doc/61517250/CS-User-Manual

Cheers,

Kamlesh.

Answers (0)