CRM Analytics?

[Former Member]

Hi All,

I'm new for this topic,i have exper..in SAP BW area.

Now i need to know how CRM Analytics deal in SAP?

Could any body explain the process or any document?

Right now we are intial phase in project ,so could any send some scenarios related to CRM Analytics?

Thanks in Advance,

Vasu.

[Former Member · Accepted solution]

Hi Vasu,

BW integreation is needed to work on CRM Analytics, CRM Analytics is used for the reporting and analysis purpose in crm.

Eg: We have run a campaign and we would like to know the success rate of the campaign.

how many leads and oppourtunities are created and converted in to sales.

Regards

Chandramohan

Reward points if it helps..............

[Former Member · Accepted solution]

Hi Chandramohan,

Thanks for ur answer ,but can u explain any 1 scenario on Sales analysis..

Its urgent for me ?

Thanks,

Vasu