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CRM 5.2 Best Practices

Former Member
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Hi All;

I'm basically looking for Best Practices related to the new CRM 5.2. I need almost everything starting from Internet Sales Best Practices landing to activity and opportunity management.

Does anybody have documentation i could be interested in?

Thank you in advance.

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Answers (3)

Answers (3)

Former Member
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Thank you Karthik;

Just a question. Browsing through the best practices i've noticed i should have a Sap Player to play the .sim files. Do you know where i can download it?

Former Member
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You can get the SAP Tutor Player at the following link:

https://websmp201.sap-ag.de/~sapidp/011000358700001572552002E

Former Member
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Thank you Mike.

If it's possible i would like to have some sort of scenarios ready tailored on the new CRM 5.2... I'm preparing for my company some kind of demos where we wanna show the potentiality of the new UI.

I would lilke something more specific or a way how to get that...

Thank you again

Former Member
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I don't specifically have anything, but there are the "success stories" within each version of the best practices. Perhaps that would be useful to you?

Former Member
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Hi,

Please find the best practice documents for CRM 5.2 @ http://help.sap.com/bp_crmv152/CRM_DE/HTML/index.htm.

Hope this is helpful.

Regards,

Karthik

Former Member
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Here is the link:

http://help.sap.com/bp_crmv340/CRM_DE/index.htm

You can also go to help.sap.com and click on the best practices link from there to see all of them.