Consent management for Multi country site in CDC with Multi Brand

[Eldhos]

Hi Team,

Problem Statment.:

Our Customer Has 2 Brands

• Brand A
• Brand B

Each brand has multi-country support. i.e,

• Brand A

eu.brandA.com

us.brandA.com

• Brand B

eu.brandB.com

us.brandB.com

Customers for both Brand A and Brand B are common.

Hence I designed the website hierarchy in CDC as Below.

>> Parent Brand

Brand A

Brand B

Now my problem Is, Consent for eu.brandA.com will be different from us.brandA.com. I need help to have site-specific consent. That Is consent for eu.brandA.com will be different from us.brandA.com

Note: I kept one site ( Brand A) in CDC for both eu.brandA.com & us.brandA.com, Just because, All styles and functionality are sharing each other except consents

Any help will be appreciable

[Vrishabh]

Hi Eldhos,

With your current configuration,

Parent Brand

• Child Brand 1
• Child Brand 2.

You can Configure two different consents. Please find below the detailed understanding:

Parent Brand site- Consent Statements- (Brand 1 consent and Brand 2 Consent)- Both not active.

Child Brand 1 site- Consent Statements- Brand 1 consent active (This makes Brand 1 consent mandatory)
Child Brand 2 site- Consent Statements- Brand 2 consent active (This makes Brand 2 consent mandatory)

Also make sure to add the localization template with different locale value like US(EN), UK(EN- Custom) or any other locale value as per requirement. Then, please specify the proper locale value while triggering the Screenset.

With this setup you can get 4 different consent combination, Brand 1 US Consent, Brand 1 UK Consent, Brand 2 US Consent, Brand 2 UK Consent.

Regards,
Vrishabh.

[Eldhos]

Thank you for the response.

But I have doubts, How can we create a custom Locale? I cannot see that option in CDC. Kindly help

[SebastianSchuck]

You should be able to select Custom Locale as local after upgrading to Version 2 of the Consent Management (Caution: Upgrading can break your sites), like this:

[Vrishabh]

Hi Eldhos,
You have to migrate your consent to the SAP's new V2 Consent management solution. however, on June 30, 2023 these features will go live for all our ECPM customers.

To the problem of creating custom locale, As Sebastian mentioned the screenshot in the comment. You can choose the custom locale value and set the name as EN-UK. Now EN-UK will be your custom locale value.

Please find link to migrate to the new consent solution.

Regards,
Vrishabh.

[Eldhos]

Vrishabh,

Super... I found It..

Thanks you