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CCO - Petty Cash payment receipt not released to B1

sukhbold_altanbat
Active Participant
462

Hi Experts,

We have configured Customer checkout for integrating with B1. However, only cash payment receipt is failed to reach SAP B1 and it results with the following error message.

Exception : DI Error: (-2028) No matching records found (ODBC -2028)-The di call #1 did fail.

In the other hand, Credit card payment is successfully released and posted into SAP B1.

I have tried to find the above issue from SAP notes (#2693418 & #2650591) and check all necessary configurations both in CCO & B1. Such as: cash flow relevancy, payment terms, etc ..

B1 version: 9.3 (CN)

CCO version: 2.7.6

CCO scenario: 3.8.93

I have noticed the following thread having similar issue.

https://answers.sap.com/questions/655525/scc-receipts-were-not-synced-back-to-b1.html

Thanks,

Sukhbold

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sukhbold_altanbat
Active Participant

FYI,

I have tried to look into the error log in integration framework. CCO scenario stops at the step sap.POS.POSTB1Invoice.Atom13 (DI_Payment) and the following error appears.

I have no clue what it is.

Regards,

Sukhbold