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Campaign HV - Not sending e-mail

Caique
Employee
Employee
0 Kudos

Dear Experts,

Hope you are doing great!

We have configured the HV Campaign scenario with file export and e-mail. When we execute HV Campaign in E-mail scenario, the e-mail is not going out.

When we execute the Sap Mass Mailer (SMM) report, we get the message that there is no packages to process. In AL11 we saw that the files are getting created, but the report SMM doesn't understand the files as packages to send emails.

I saw that we have to configure the Sap Mass Mailer with an RFC to SMTP but we don't have idea how to do that.

Any input will be highly appreciated.

With my best regards,

Caíque Escaler

Accepted Solutions (0)

Answers (4)

Answers (4)

Former Member
0 Kudos

Dear Caique,

The SAP Mass Mailer is not released with EHP2. It is still in internal
test mode and it would be released at some later point in time.
The documentation will be available when the functionality will be
released.

Currently High Volume is a file export scenario. Emails will not be
sent out. Only files will be created in the marketing folder. You can
find out the file in the application file server(location: DIR_GLOBAL).

Best regards,
Henry

Caique
Employee
Employee
0 Kudos

Dear Experts,

I understand that SMM it's different from SAP Connect and in HV scenario, we do not use SAP Connect.

Did I understand right?

If yes, i'm waiting any input regarding SMM.

Regards,

Caíque

jozsef_hegyi
Active Participant
0 Kudos

Hi

the sap note 455140 should also help in configuration.

Best regards

Jozsef

kumar5
Active Contributor
0 Kudos

Hi,

Go through below given doc . it describes all the settings for SMTP.

http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/a0a27c01-26b0-2c10-bd8a-94498efa7...

Hope it helps.

Thanks

Kumar Gaurav