backoffice UI broken

[Former Member]

I have the following severe rendering problem in backoffice.

The console does only print many warnings like these: WARN [hybrisHTTP13] [SimpleHybrisWidgetResourceLoader] Unable to resolve JarInfo for '/cockpitng/cng/css/mycustombackoffice.css' (...) WARN [hybrisHTTP31] [DefaultAbstractCollectorChartHandler] Could not find series values (...) WARN [hybrisHTTP14] [ListViewCollectionBrowserMoldStrategy] Missing Column Configuration for type:

But this gives me no clue, even when I debug through that code. No luck with ant clean all, nor with updatesystem, nor with "reset everything" in backoffice orchestrator.

Did anybody face and resolve this already?

[former_member638520 · Accepted solution]

Hi,

Which version of hybris do you use? Could you try invoke:

 ant sassclean sasscompile 

Regards

Lukasz

[Former Member · Accepted solution]

Thank you. backoffice is finally back to normal. It's a hybris 6.3

[former_member638520 · Accepted solution]

you're welcome ;)

[100541809267 · Accepted solution]

Hi Łukasz, I am facing the same problem, a day ago I am getting the same error as "Unable to resolve JarInfo for '/cockpitng/cng/css/backoffice.css'". I have tried running above command and then starting the server. But I am Still seeing the same broken UI. Are there any more steps to do. I am using 6.7.0.12 version.

• Thanks in advance.

[ananda_palani · Accepted solution]

@Lukasz Stypka, we are facing this css load issue in CCV2 environment. we do not have backend access to run the sasscompile, do you have any idea on fixing this issue in ccv2.

[raktim · Accepted solution]

Facing the same problem with CCV2 on dev backoffice :