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BackOffice explorer tree not loading and throwing error: Failed to render widget.

swayamswarupswain
Discoverer
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Faced the below issue when trying to access backoffice after starting of the server.

The issue being reported is intermittent and in pre prod environment.

Version : 1808.20

Failed to render widget [id='explorerTree', definitionId='com.hybris.cockpitng.widgets.common.explorertree', message='null']

Attached console log for reference.console-log.txt

Backoffice snapshot:

Accepted Solutions (0)

Answers (1)

Answers (1)

mhoumaid
Discoverer
0 Kudos

Hello, the console, says that you configuration xml file, is broken, and can't be parsed.

Can you join, the configuration file, or only the part where you eplorertree definition.

Thanks