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Authentication Error - Initial Configuration

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a new machine with SAP CCO 2.0 FP15 is to be installed.

When trying to connect to the Checkout Manager,in the innitial configuration screen, we get an authentication error.

A login to the Checkout Manager Frontend is possible from the same PC, with the same login data.

Has anyone an idea whats wrong?

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Answers (1)

Answers (1)

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Hello zimsi,

One possible explanation: CCO manager is running on a lower feature pack than CCO (which you said is on FP15).

So if this is the case, you need to

  • either update CCO manager to FP15
  • or use a CCO installation file of the same version in which CCO manager is currently running

Kind regards,