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Assign report to C4C employees instead of assigning according to their role.

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Hi Everyone,

Good morning!!

I want to assign different report to C4C employees instead of assigning it according to their role. Can we do this in C4C? If Yes then what are the steps i need to follow in C4C?



Dhaval Solanki

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Hello Dhaval,

Reports are assigned to business roles and not to individual users.

But if you want to sent a particular report, report view and selection to some people, you can define a broadcast (Menu: Business Analytics - Broadcast) which enables you to sent information via mail to a particular person on a periodical basis (every day at 08:00 AM) in a certain format (Web browser link).

For more details, check out :