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Action trigger relating to IC created/changed via web service

siowfong_chen
Contributor
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79

Hi all,

We currently have an action triggered when an IC (web) is created or changed. One of the conditions driving the trigger of the action is the user id changing the IC.

We are now looking at using web services to create and change an IC. From reading, a system id needs to be used to communicate with the CRM system. My question is in this case how do we ensure that we can capture the creator id and id that change the IC? Will passing the information into the corresponding fields in the web service work? Has anyone done this before? I want to confirm whether the current action we have will continue to work.

Thanks in advance for any information or experience shared.

Cheers!

SF

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former_member186543
Active Contributor
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Hi Siow,

You have to do a few things here :

1.a As per your provided data it seems that you are referring to " driving trigger " as start/schedule condition. So you can write badi codes to compute schedule/start condition.

1.b In case you are referring driving trigger as the code in the action processing ( method call , then you can directly move to step 2 without following 1.a ).

2. You can then pass the username as one of the fields in the webservice, which can be tracked in the schedule/start condition badi. You can store the field read from the webservice either in a memory-id or in a static attribute of a z-class, which you can access in the processing code of your action profile( method_call ).

/Hasan