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Action Profiles problem

pradeep_grandhi
Active Participant
0 Kudos

Hi All,

I have an action profile(Method Call) which sends an E-Mail notification for Sales Quotation. This triggers when the status is changed to approved and the document is saved. The E-Mail notification is sent but the Indicator in the scheduled actions(Web UI) is incorrect(and indicator is in red). Can any 1 help me?

Regards,

Pradeep.

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi Pradeep,

Please check if you have set the parameter rp_status = '1' when the email has been sent successfully.


Regards,

Shobhit

Former Member
0 Kudos

Please see if clicking on the "Incorrect' link., gives you any detail..and check @ what point the action failed...in the details ..

Former Member
0 Kudos

The issue may be 'mail address' not set up properly for the recipient in Master Data in CRM, or some config missing in SCOT t-code by Basis.

Answers (0)