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Action condition to check change of user status

thecardinal
Contributor
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561

I have a requirement to schedule an action on change of user status. I have looked at the config and cannot find anyway to do it.

Can anybody recommend a way that this can be achieved?

Cheers

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Answers (2)

Answers (2)

Former Member
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This message was moderated.

Former Member
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HI Stuart,

First you need to

1. Create a action profile. assign date profile to it and save it. create your Action definition.

2. Go to Action Conditions. select your action profile. double click. in the right hand side select your Action definition.

Now at bottom, maintian your condition(s) in Start Condition TAB, based upon your requirement of status management.

Hope it answers your query.

Regards,

Ankush

thecardinal
Contributor
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Thank you for answering but no, you have not answered my question.

I asked how an action could be triggered upon a change of user status, and only on a change. This means that the action will only ever be scheduled once.

Anyway, I have found out how to do it myself.

Former Member
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Hello ,

You can add condition to action ,

Go to action in transaction => change action and condition => define condition.

Choose your action profile ,choose your action , go to start condition tab page in down screen,press edit condition.

Define you own condition

Example for condition:

&CRM Business activity.system status&=I1005

Hope it helps

former_member946306
Discoverer
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Hello!

Can you tell me how to solve your problem?

Thanks.

Alex

VishnAndr
Active Contributor
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Hello, Alex.

In most cases topic starters (or even the participants) won't answer you in the 4 years old topic. It's better to start the new one. Or find the answer on SCN:

Own Condition - Badi CONTAINER_PPF

Status of an action PPF

Status of an action PPFIdentifying transaction partner change in action

and please refer the note: Note 1007346 - Scheduling of actions only after resetting a status

former_member946306
Discoverer
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Andrei, thank you very much!

former_member182315
Participant
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This message was moderated.