on 2022 May 06 11:54 AM
On Monday we had some issues with the B1i on our customer's server. Due to that, there are several receipts in the CCO Monitor that have the Status "New". This means these receipts do not show up in SAP Business One. Previously they were released automatically and if not we could manually release them. But this time we are unable to release them. The option is just not available. This only affects receipts from Monday. Everything else works fine. New receipts immediately get posted to B1.
There are no error messages to be found. Not even for the B1i Scenario.
Request clarification before answering.
Please refer to this KBA https://launchpad.support.sap.com/#/notes/2793679
The KBA links to a number of other KBAs with possible ways to solve this issue.
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Hello josh12b and everyone,
From time to time issues like this hit the CCO support. But the cause is in the B1 integration framework. Some more tips for your troubleshooting:
Kind regards,
Gunther
SAP Support
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