on 2020 Feb 24 12:05 PM
Hello all,
We are trying to create a workflow on the Ticket object. We have a Start Date field in our Ticket which is a Date Type field.
In the workflow conditions, we need to check if this field equals to Today's Date, then the workflow should be triggered.
However we do not have any option to select Today, we can only select a specific Date Value.
Is there anyway to achieve this from Workflow Rules and not involve any PDI code.
Any pointers will be appreciated.
Thanks and regards,
Nikhil
Request clarification before answering.
Hi,
I think what you can do is:
1. Create a custom field to hold the date
2. Create a workflow to update the field you created in step 1 based from the current date using Update Type = Calculated, Calculation Type = Current DateTime
3. Edit your existing workflow to compare the Start Date field against this custom field (in step 1).
One thing is the timing of the workflow triggering.
Regards,
Aris
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Hi Nikhil,
Assuming you already have the custom field created (as per step 1), then in the workflow rule you are about to create, Select field Update, choose the KUT field you created as the field to be updated and Calculation Type is 'Current DateTime'.
I've chosen a standard field (Requested Date) for example purposes:
Hope this helps.
Regards,
Aris
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