SmartEdit no blue overlay

[rafael_pinto1987]

Hi Experts,

Currently we have an issue with smartedit using sap commerce 2005. When we login and go to the homepage,there is no "blue overlays" on the slots and we're unable to add components via drag and drop.It's like the slots aren't recognised by the smartedit.

Did someone faced similar issue ? Is there a log where we could find errors for the smartedit ?

thx and best regards

[Wesley_SAP]

Hey there!

Usually drag-n'-drop unwanted behaviors are caused due to typerestrictions errors found in the console of the browser. For this type of scenario, the recommendation is following below Knowledge Article where we explain how to troubleshoot and fix them:

3091450 - "Cannot find type restrictions for the given slotIds." error in SmartEdit - SAP Commerce C... 

Kind Regards,
Wesley
SAP Commerce Cloud Product Support - Brasil