signatures in outgoing mail in Webclient

[Former Member]

hi all,

how to add signatures in outgoing mails in IC webclient.We are working on CRM5.0

i could found signature configuration in Winclient but not in webclient.

were is this configuration done.

Regards

Ramesh

[former_member186644]

Hi Ramesh,

If you need automatic insertion, one of the options is to use ERMS functionality.

If you do not want to use ERMS, you need to modify your code, considering what email is currently open.

In ICWC email profile you need to add line (lines) like this:

<Parameter id="Response" value="Signature"/>

value is the real name of mailform(s), after that it appears in responses selection box.

Hope this helps.

Regards,

Gervase