on 2024 Jan 31 8:58 AM
Hi,
Suppose you have a service contract item with equipment A in the object list and another service contract item with functional location Y in the object list. Equipment A is installed in Floc Y.
When using equipment A as reference object in the service order, the superior functional location Y is entered as (superior) reference object as well. When the contract determination is triggered, both service contract items are proposed. This is not expected/desired, only the service contract item for the equipment is expected. Otherwise, while creating the service order, only the functional location will be entered.
Is this standard SAP behaviour (in S/4HANA OP/Private cloud)?
Kind regards, Jan-Adriaan
Request clarification before answering.
Hello Jan-Adrian
I don't know the version that you're using. For instance, 2022 updates the functional location where the equipment has been installed. This means, if you update the equipment A as reference object , functional location Y is also updated . In this case, I guess that it will work.
However, if equipment A is installed in equipment B and there is a service contract for equipment B -> it will not work.
I think that it works in this way
Best regards
Silvia
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
User | Count |
---|---|
18 | |
3 | |
2 | |
1 | |
1 | |
1 | |
1 | |
1 | |
1 | |
1 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.