Sender Name missing in recipient EMail

[former_member620681]

Hello Experts,

I have created sender profile and able to receive the mails successfully from Marketing cloud system to respective recipients.

Now the issue is the sender name which is maintained in sender profile is not coming and its bringing Hybris Marketing as titile.

Can anyone help what could be the issue and about the fix.

Thanks in advance,

Regards,

Sudhakar Y.

[KunalBansal]

Hi Sudhakar,

Can you share the screenshot of the sender profile setting?

best regards,

Kunal

[former_member572936]

Hi Sudhakar

(a)
Can you show us your Content Studio settings?

(b)
I just saw, that you are using the generic email adapter.
Maybe there is a misconfiguration at your data middleware.
Check the relevant POST method - there is also a data field for the sender name:
https://help.sap.com/viewer/0f9408e4921e4ba3bb4a7a1f75f837a7/1911.500/en-US/2b67891814ff4030a737c02b...

BR Christian