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SAP Emarsys Account Engagement Integration

SCHNEIDERT
Active Contributor
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571

Dear Experts,

as I can see, there are two options to integrate SAP Sales Cloud and SAP Emarsys Customer Engagement:

1. Point-to-point

2. Using Master Data Integration

I'm a little bit confused.

In this Onboarding Guide, the integration overview looks like that:

In this Onboarding Guide,the Overview looks like that:

Can anyone explain, which is the "right one" or in which cases is makes sense to use Master Data Integration?

And second question: How does it work technically without MDI? I thought MDI is needed for "transforming" the data to the correct format needed by Emarsys.

BR Tobias

Accepted Solutions (1)

Accepted Solutions (1)

Hi Tobias,

Thank you for your interest and question. Actually, data integration via MDI will no longer be supported - at the end of this week we will disable MDI. The corresponding onboarding guide you linked to will then also no longer be part of the documentation in the SAP help portal, as well as the UI and the steps to follow in the wizard will change. Frankly, you have caught us in a migration phase here!

In summary, our recommendation is quite clear: Please choose data integration via point-to-point, as new installations via MDI will no longer be possible.

The technical implementation without MDI is an SAP Cloud to SAP Cloud integration - so we were able to choose a path without middleware. With this pure point-to-point integration, you do not need to do anything other than follow the steps in the wizard.

You can find an overview of the related architecture in our onboarding guide, which may provide you with further insights.


BR, Lara

SCHNEIDERT
Active Contributor
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Hi Lara,

thank you so much for that clear statement! 🙂

BR Tobias

Answers (0)