SAP Commerce - Abandoned cart integration to SAP Marketing Cloud from Datahub.

[former_member638331]

Hello Team, Good day.

We are using the Hybris commerce 6.7 version.

We are Working on abandoned cart functionality- sending abandoned carts to SAP Marketing cloud through datahub. We have completed the below steps in hybris and datahub.

Added the ymkt extensions in SAP commerce.(local.extensions)

<extension name="y2ysync" />

<extension name="y2ysyncbackoffice" />

<extension name='sapymktcommon' />

<extension name='sapymktconsent' />

<extension name='sapymktsync' />

<extension name='deltadetection' />

<extension name='commerceservices' />

Added properties in SAP commerce (local.properties file)

sapymktcommon.odata.url.root=https://*******.com/

sapymktcommon.odata.url.user=*******

sapymktcommon.odata.url.password=******

y2ysync.datahub.url=http://localhost:8080/datahub-webapp/v1/y2ysync/v60

y2ysync.home.url=https://localhost:9002

We added ymkt jars and properties in the datahub properties file.

y2ysync-datahub-ext-6.7.0.0-RC19.jar

ymkt-canonical-6.7.0.10-RC1.jar

ymkt-odata-6.7.0.10-RC1.jar

ymkt-raw-6.7.0.10-RC1.jar

ymkt-target-6.7.0.10-RC1.jar

olingo-odata2-api-2.0.10.jar

olingo-odata2-core-2.0.10.jar

ymkt-target.exportURL=https://******/sap/opu/odata/sap/CUAN_IMPORT_SRV/

ymkt-target.orders.exportURL=https://********/sap/opu/odata/sap/CUAN_BUSINESS_DOCUMENT_IMP_SRV/

ymkt-target.userName=*******

ymkt-target.password=*******

ymkt-target.navPrefix=https://localhost:9002/

ymkt-target.navSuffix=?site=******

ymkt-target.urlPrefix=https://localhost:9002/

After that we did build, server start, and platform update. We got ykmt related jobs in y2ysync in backoffice.

We run the ymktAbandonedCartsToDatahubJob. at that time we are getting the below errors in SAP commerce(sapcommerceerror.txt) and Datahub((datahuberror.txt)) respectively.

Can you please let me know what changes we have to make to fix the above issue?

Thanks in Advance.

Thanks,

Brahma Reddy C.

[former_member226]

Hello,

It seems your data hub is unable to make SSL handshake with hybris commerce or marketing. Please try to create a JKS file and then add it to the trust store. Please check https://answers.sap.com/questions/12769660/javaxnetsslsslhandshakeexception-between-hybris-an.html for mode details.