SAP C4C: When migrate a customer to SAP ERP the external ID is set for C4C

[mtejadastepperu]

Hello,

In the current project we create a customers from C4C but when migrate the customer to SAP ERP the external ID is set from C4C and not from SAP ERP. Is possible that the external ID will assigned from SAP ERP?

Best regards,

Manuel Tejada

[manideepsatya]

Dear Manuel,

With C4C => ERP Integration, when you create customers in C4C - the external id will be generated and sent from C4C to ERP. This is the standard behavior and cannot be changed. If you would like ERP system to set the External ID, then you will have create customer in ERP and then send it to C4C.

Regards,
Manideep Satya