SAP C4C integration with Outlook

[sapcforcuser]

Hello,

Our users need to update their Outlook password every 6 months. Once it's done C4C attempt to connect to Outlook many times using the old password for a short time which causes the system to restrict the connection to avoid overloads. Then admins should intervene to enable the synchronisation again.

I wonder if it is possible to solve this problem. By limiting the connection attempts maybe?

Thank you in advance!

[yogananda · Accepted solution]

sapcforcuser

We recommend that you set up a reminder for users to update their Outlook passwords before they expire. This will help reduce the chances of the system restricting the connection. Additionally, you can configure the frequency of synchronization to prevent overloading the system. This will help ensure that your Outlook and C4C data remain up to date and securely synchronized.

[sapcforcuser · Accepted solution]

Very good idea thank you!
And how can I configure the frequency of synchronizations, please? I couldn't find such settings.