Restrict invalid entered value in OVS (F4) field in SAP C4C

[DevendraSingh]

Hi Experts,

We have a requirement to restrict the manual entry if users enter the invalid entry in OVS field.

Custom Implementation-Embedded a custom EC in Visit quick create screen and added the custom OVS on the EC.

Problem:

1st Issue - Now the problem is, When we enter any invalid entry in OVS field (Product Group), First click of save button getting the error (From SAP Standard) but as soon as clicked on save button on second time, System allowed to save the Visit.

2nd Issue - Also, user entered value not getting the in SDK (Script) to raise the specific custom error message.

Expectation - Either with the SAP error message, save should be stopped or to suppress Standard error message and raise our own custom message.

Kindly provide your expert opinion.

Note - We raised an incident for the same, but SAP replied us, Question is out of support scope.

[c_cahill]

Hi Devendra,

Thank you for your query and for reaching out to the SAP Community Channel.

After review of your query, I think that the below KBA will answer your issue;

https://launchpad.support.sap.com/#/notes/3229172

Hope this helps!

Kind Regards,

Ciaran

[DevendraSingh]

Hi Ciaran,

Thank you for your response.

As I reviewed the notes, but it is not helpful as manual action suggested by SAP to correct the value help field. Also, SAP added the comment "This is a behavior due to the UI framework and can't be changed.".