on 2023 Nov 28 3:58 PM
Hi Experts,
In SAP Sales/Service Cloud Version 1 we used to have OData Services that would allow to Add/Update nearly every object in the system. Even when after defining a new BO or adding extension fields you are able to adapt OData Services or create complitly new one to include changes.
In Version 2 all I have found is predefined REST Api https://api.sap.com/package/SAPSalesServiceCloudV2/rest that is limited to only few objects.
Do you know if there is any other option to be able to integrate external 3rd party software to synchronize objects that are not included in a predefined REST Api, for example - Accounts?
Regards, /W
Request clarification before answering.
Hi Waldemar,
I don't know for sure, but I assume there will be services for each object that will be enhanced from time to time.
I'm also still missing an API documentation... But e.g. I know there's already also a service for the Account object that is still not mentioned on the API Hub site.
You can try it out on your system with a GET call (e.g. using Postman) to that endpoint:
<hostname>/sap/c4c/api/v1/account-service/accounts
BR Tobias
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Hello @wwojtas,
In SAP C4Cv2, predefined REST APIs are available but may not cover all objects like Accounts. To integrate external 3rd party and synchronize such objects, you can explore the following options:
I hope this answers your query.
Best Regards,
Kunal Bansal | SAP CX Solution Architect
https://www.linkedin.com/in/thekunalbansal
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