no sales price found for the item

[ahmad-hamad]

Dears ,

i have added new sales item as assimbly BOM in SAP , the item is integrated to CCO and also the price .

but once i select the item error is coming , price not found for the item and it's ask to enter the price manual .

in the consol of the CCO i found these errors below :

2023-08-24 00:28:32,377 [Atmosphere-Shared-87] WARN com.sap.scco.ap.price.PriceFindingEngine - Multiple prices found for salesItem 7b6becfe-af42-416a-b318-2584d5bcb484 (Portofino lunch offer with salad, CM-0001)

2023-08-24 00:28:32,443 [Atmosphere-Shared-87] ERROR com.sap.scco.ap.gathering.SalesItemGatherer - No price was found for sales item CM-0001

meanwhile all other items is working fine , only the new items i add recently .

thanks in advance .

Regards.

[Arne_Timmermann]

Bill of materials are a bit tricky and largely unsupported in CCO, maybe that is the issue. Are all you other articles also assembly boms?
You can find more information about know restrictions regarding BOMS here:

https://help.sap.com/docs/SAP_CUSTOMER_CHECKOUT/b3ef5bb1234b4776bc5f19afbc601405/44ae34d7c0e041ec84b...

Kind regards

Arne