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Is it possible to upload list of products as part of interaction in SMC?

mracantonius
Explorer
0 Kudos
258

Hi,

Is it possible to upload a list of customer products as part of the interaction and use that on a campaign?

Cheers!

Marc

Accepted Solutions (0)

Answers (2)

Answers (2)

SCHNEIDERT
Active Contributor
0 Kudos

Hi Marc,

as per my knowledge this is only possible using OData API but not Data File Load app.

BR Tobias

SaravanaM
Participant
0 Kudos

Hi Marc,

Yes you can have products in Interaction and use them on campaigns like Abandon cart Interactions or Product viewed Interactions but those products should be in Marketing system before hand .

Regards,
Saravana.

mracantonius
Explorer
0 Kudos

Hi

I just want to add, business users are the one who will upload this information so we are planning to use the Data File Load functionality. When I checked the Interactions upload template, it does not contain a field for products.

Is this only available via API?

Cheers!

Marc