on 2020 May 01 4:15 PM
Can anyone tell my why the perspectives for editing are missing in smartedit? I see from screen shoots of others that one into the staged catalog and a page has been selected that there are menu options on the right hand side in the third border area. The default one seems to be preview. I don't have that. That whole section of the screen is blank
In the following catalog, I have assigned read/write permissions for the admin user which I am using. I have also done the same with the cmsmanager user, and I see the same results.
Any help or guidance would be appreciated.
Request clarification before answering.
Hello!
The infinite loading when previewing a Storefront in SmartEdit is usually related to missing obligatory CORS configuration. Therefore, kindly check if all required settings are in place as per:
Setting Up Support for Cross Origin Domains
Kind Regards,
Wesley
SAP Commerce Cloud Product Support - Brasil
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Hello!
The missing of perspective toolbar in SmartEdit is usually related to the webApplicationInjector.js not being correctly configured or missing parameters. With that in mind, I recommend you checking below Knowledge Article where we explain the best practices and how to troubleshoot webApplicationInjector related errors:
3229569 - webApplicationInjector missing or misconfigured in SmartEdit - SAP Commerce Cloud
Kind Regards,
Wesley
SAP Commerce Cloud Product Support - Brasil
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