on 2022 May 02 1:55 PM
Dear Team,
I am trying to split a service ticket to new ticket through following path. But getting error "Please report an incident, Party instance is inconsistent".
Could you please guide me how to fix this issue.
Path- > Service ->Ticket> open any ticket-> then go to interaction of ticket-> in any mail right hand side 3 dots are there-> click on this 3 dots-> then click on split to a new ticket-> then one popup come -> after that getting this error.
Thanks and Regards,
MD.
Request clarification before answering.
Thank you Ankush for your support.
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