on 2022 Oct 24 7:44 AM
How to enable the Emarsys Web Channel - Contact Acquisition via embedded web channel instead of web overlay?
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Hi sw12345678,
I spoke to the team and it is on their roadmap to improve the content blocks so that they are not limited to a single campaign type. However, we do not have a date for this yet, so for the moment it is restricted to HTML - sorry! I'll let you know if and when this firms up.
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Hi Sindy,
You must activate the WebExtend feature to use the web-channel.
Please refer to this business document.
You'll also need to parallely create a SAP ticket under CEC-EMA to take their help during activation of WebExtend.
Thank you.
Best Regards,
Kunal
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