on 2022 Jun 28 12:11 AM
Hello Experts
I am doing the configuration process to be able to send campaigns to WhatsApp and SMS (The latter to a provider that is not Sinch or Amazon)
I understand for the case of WhatsApp that I must create a custom logic to send an export definition.
According to the documentation I could find:
But I have a doubt about which badi to use, I think the contact is correct: Marketing Campaign
There is a link in the help that invites me to go Export Definition, but it does not open or I do not have access.
I think this APP:
Although I have used it before, I wanted to confirm.
Regarding SMS, should I do these steps also when the integration is not with Sinch or Amazon?
BR
Elio C
Request clarification before answering.
Hi Elio,
For open channel campaigns, you need to create a definition with usage Open Channel in export definition app.
And you can add business catalog app to find the missing authorization object (KBA 3021532).
For generic SMS integration, you can check following blogs for a sample:
Best regards,
Jayce
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Hi Elio,
Export Definitions is the correct app.
Br,
Kunal
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