on 2020 Jun 09 6:44 AM
Hello Experts,
I want my Contact to get the new KPI introduced by SAP Marketing- in their 2005 release. Its called " Best Email Sending Time"
Can anyone help me understand how can i get it enabled for my Contact. When and how will it appear for Contacts under Contact App-> Score in SAP Marketing tool.
Thanks!
Request clarification before answering.
Hello Sajin,
once your SAP DI account is BST enabled, you can define a best sending time score to the sender profile - email campaigns using that sender profile will then consider the contact's BST. For prerequisites for the underlying score refer to the following KBA:
2900933 - SAP Marketing - How to use Best Sending Time Scores for Campaign Execution
best regards,
Johannes
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