on 2007 Mar 02 5:48 AM
Hi sam here,
I am new to SAP CRM, would like to know a few things that a ABAPer should know to make a living
Now venturing into SAP CRM.
Technical area-- BADI's and standard ABAP work that i don't know what i have to do.
I know a few function modules.
I am checking out help.sap.com truly speaking getting lost in that mass.
REQUIREMENTS:
1CRM Table model and relationship.
2FM USAGE (important function modules to know)
3Suggest me what ABAPer(i) must know to solve issues.
4I will be very happy if i can get a documentation that shows a technical view point.
Request clarification before answering.
Sam,
My recommendations:
For data model you can use a CRM system via SD11 to review the CRM data model. The model objects are PRM_BP - business partner, PRM_BPROC - business transactions, and PRM_PROD - products should be reviewed.
You should make yourself familiar with the XIF adapter. Look at function modules CRMXIF_SAVE and CRMXIF_EXTRACT for more information.
Another tool you must learn to use is the following:
In SE80 browse the Application Hierarchy by packages.
You can find the technical supporting component of any almost CRM application via this technique.
I recommend that if you have an service.sap.com marketplace id, that you download the CRM PCUI cookbook and IC webclient cookbook.
You should also take some functional classes on CRM. It will help you learn the application, which will make investigating the technical side a lot eaiser. Pick either Sales or Marketing as an easy way to get started.
That's just a start. It takes at least three months of actual project work, being guided by a senior CRM abap developer, before someone new to the product can start working independently. This estimate is based on people who have worked with me on past projects. I have personally worked with the product since 2001, and had to learn CRM the "hard way". You should have no problem picking things up with what is available today, if you have a solid ABAP development background.
Good luck,
Stephen
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