HCM -CRM Integration - Impact if HCM is live in future

[Former Member]

Dear All,

We want to Integrate HCM with CRM to extract employee data. Currenlty HCM is not live so we are creating employee data in CRM with minimal information. Later when HCM is Live, is it possible to integrate HCM with CRM ?

What will be the Impact. Assumption is that, we will be creating BP with the Employee number which will be used in HCM in future.

Later when HCM is integrated, will the employee data be updated with additional data ?

or will it create new BP's for the employees transferred from HCM ?..

or will it throw error and not update the additional details for Employee.. ??

if there is any error, is there any BADI enhancement possible to overcome ??

Thank you,

Best Regards

Sivaraj

[Former Member · Accepted solution]

Dear Sivaraj,

creating employees in CRM (businesspartner (BP) in role employee with assigned central person (CP) in table HRP1001) and later install the distribution of employees from HR (ERP) to CRM system result in duplicate entities (CP - BP) for any employee which will be distributed from HR and is already present in CRM.

The local creation of employees in CRM (transaction BP) uses the internal number range of CP objects; ALE distribution uses internal number range to create the CP with the personnel number of the first employment.

It is not possible to merge local created employees (created in CRM) with ALE distributed employees using standard delivery.

Hope this will clarify the situation of both scenarios you want to use.

Regards,

Michael

[Former Member · Accepted solution]

Dear Micheal,

My objective is to aviod duplicates of employees after HCM -CRM Integration. Is there a possibility for enhancement to the ALE distribution to identify the employees and, if already exists only modify. The standard distribution does it for the delta.

Thank you,

Best Regards,

Sivaraj

[Former Member · Accepted solution]

Dear Sivaraj,

as you want to switch between two scenarios (local and distributed employees) I have to state that this is not supported by the standard delivery of the HCM business partner integration.

As a workaround you have to generate datasets for infotype 5580 in CRM with the validity of the hiring date to high date (31.12.9999) and the field PERNR filled with the first personnel number (for concurrent employment a person may have several personnel numbers (work assignments)). For this you have to develop your own report

Precondition for that is that the first personnel number is known at the time the employee will be created locally in CRM and do not change when HR will be installed.

If this can be guaranteed, the standard ALE distribution of employees from HR system will identify the existing employee in CRM and no duplicate employee will be created in CRM.

Regards,

Michael