on 2023 Feb 09 6:49 AM
I want to retrieve the TOTAL Ticket Attachments count as well as Total Interaction Attachment counts from C4C.
Please let me know if somehow that can be retrieved from Odata or from frontend .
Request clarification before answering.
Hello,
You can follow the below step via C4C UI :-
1.Go to Library work center ->Attachment view ->All ->Go to Advance filter
2.Search with Object type as 'Ticket' and Object Id (Ticket Id).
=>You will be able to see different attachment types within this Ticket.
Do set it as answered if it helped !
Best Regards,
Ankush Pashine
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