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From C4C how can i get the TOTAL Ticket attachment count & Interaction attachment COUNT

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306

I want to retrieve the TOTAL Ticket Attachments count as well as Total Interaction Attachment counts from C4C.

Please let me know if somehow that can be retrieved from Odata or from frontend .

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Answers (1)

Answers (1)

AnkushPashine
Product and Topic Expert
Product and Topic Expert
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Hello,

You can follow the below step via C4C UI :-

1.Go to Library work center ->Attachment view ->All ->Go to Advance filter

2.Search with Object type as 'Ticket' and Object Id (Ticket Id).

=>You will be able to see different attachment types within this Ticket.

Do set it as answered if it helped !

Best Regards,

Ankush Pashine