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Download msg-file to an C4C e-mail

DAcker
Contributor
0 Kudos
766

Hi all,

is it possible to download the original msg-file for an e-mail from SAP C4C / Sales Cloud?


Thanks.

Best regards,

Deborah

Accepted Solutions (0)

Answers (1)

Answers (1)

AnkushPashine
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hello Deborah,

1.Go to Library work center ->Attachment view -> All Attachment ->Advance filter

2.Filter with Ticket as Object and it's ID, click on Go button.

=>From the list of attachment available for the ticket, select an attachment and click on the Download' button.

Do set the post as answered, if helps.

Best Regards,

Ankush Pashine