on 2022 Aug 30 8:45 AM
Is it any Method by ODATA - API_MKT_CONTACT_SRV to delete about 30000 contacts with interaction records?
Currently I found only way is using ODATA ContactOriginData - Patch Method to make [ IsObsolete ] to True,
And create a job - Contacts: Delete Flagged Contacts to delete the contact, however, most modern API may provide a endpoint to delete the record directly, so I wonder did I missing something?
Request clarification before answering.
Hi leocheunghbs,
I would recommend you to use the Marketing Application Jobs -
The IsObsolete method you're following is tthe right way.
Thank you.
Kunal Bansal
SAP CX Consultant- Emarsys, SMC, CDC, CDP
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Hi Leo,
have a look at that page: https://help.sap.com/docs/SAP_MARKETING_CLOUD/0f9408e4921e4ba3bb4a7a1f75f837a7/39e1b76b82274b5697ff6...
I think I never tried it that way, but you can see the point "Delete Contact" where they do a PUT request in the example to set the "IsEndOfPurposeBlocked" flag. But I assume the contact is then also not deleted directly but gets "flagged for deletion" or something like that. You have to give it a try.
Otherwise I would go the way already mentioned by you - set the contacts to obsolete and then use Marketing Application Jobs to flag them for deletion and then delete them.
BR Tobias
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