CRM 2007 implementation in multiple languages

[Former Member]

Hi,

We would like to implement SAP CRM 2007 Web UI and Interaction Center in multiple Asian languages like Chinese (Mandarin), Korean and Japenese.

Is there a standard approach or documentation in this regard?

How will Master data get translated?

Is it necessary to maintain customizing settings descriptions in each of these languages?

How to make UI help documentation available in these languages?

If any of you have worked in this kind of scenario, please help.

Helpful answers will certainly be rewarded.

Regards,

Paul Pandian

[Former Member]

You have to upgrade to Unicode if your systems are not unicode already.

You have to maintain all the descriptions and texts in the master data multiple languages. See the note on [Unicode Conversion Guide|https://service.sap.com/sap/support/notes/551344]

If you have multi language already available in your R/3 or ECC system, then it is possible that your systems are in multiple code page.Unicode conversion from different code pages are different and you must watch for any restrictions. For example - Unicode conversion from HK Chinese using code page 8340.