cancel
Showing results for 
Search instead for 
Did you mean: 

creat a new Key Figure to caculate timestamp which ticket status from open to in process

stevendai
Explorer
0 Kudos
226

Hi Dear Community

I want to creat a new Key Figure to caculate timestamp which ticket status from open to in process, but i do not know how to set key figure base on [counter] , how can I design this kind of key figure?

Accepted Solutions (0)

Answers (1)

Answers (1)

Vishwas1
Participant
0 Kudos

Hi Dai.

I believe there is no option by standard or through frontend configuration to achieve this. However, you can consider SDK enhancement. This is definitely feasible. You just need to decide how should the time difference be displayed - In hours / minutes / seconds / days.

I suggest having a feasibility analysis done by your SDK expert.

Regards

Vishwas