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Coupon change relationship type after release

vervinckt_joyca
Active Contributor
0 Kudos
130

Hi,

I have an Offer with a Coupon assigned to it.

I realized too late that the Coupon's relationship type is on "Contact Assigned Dynamically", and it should be "No Contact Assigned".

The Offer and Coupon are released and actively used in emails.

 

Is there some way that I can still change the Coupon's relationship type? 

Or do I need to create a new Offer, new Coupon (and somehow figure out which codes of my old coupon were already distributed and which not...) and change all my mails to use the new offer? 😬

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BACKESSI
Product and Topic Expert
Product and Topic Expert
0 Kudos

Dear Joyca,

Unfortunately it is no possible to change the relationship type after the release of the coupon. 

Kind regards, Silvia