on 2023 Sep 11 3:30 PM
Hello everyone, I am trying to setup certificates in the Certificate Provisioning tab, but I have problems with the domain verification step. I have inserted the domain prefix and configurated the CNAME records pointing to the subdomains and followed all the steps in this guide:
https://help.sap.com/docs/SAP_CUSTOMER_DATA_CLOUD/8b8d6fffe113457094a17701f63e3d6a/41450ade70b21014b...
but I am stuck in the step where the certificate request says:
Status:Pending domain verification (as of Sep 11, 2023, 4:26:28 PM)
As part of the certificate creation process, you need to prove ownership over the domain by configuring Validation DNS Records
and I don't understand how to 'prove ownership over the domain by configuring Validation DNS Records'
Do you have any suggestions?
Request clarification before answering.
Hi Silvia, domain verification sometimes takes a bit more time, but even in the worst case it should be complete within a few hours. Can you check the status again and if it's still pending, please send us a Site ID and we'll see what's wrong with it.
Thanks,
János
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