cancel
Showing results for 
Search instead for 
Did you mean: 

Configuring Validation DNS Records for certificate provisioning

silvia_piccolo
Explorer
0 Kudos
517

Hello everyone, I am trying to setup certificates in the Certificate Provisioning tab, but I have problems with the domain verification step. I have inserted the domain prefix and configurated the CNAME records pointing to the subdomains and followed all the steps in this guide:
https://help.sap.com/docs/SAP_CUSTOMER_DATA_CLOUD/8b8d6fffe113457094a17701f63e3d6a/41450ade70b21014b...

but I am stuck in the step where the certificate request says:

Status:Pending domain verification (as of Sep 11, 2023, 4:26:28 PM)

As part of the certificate creation process, you need to prove ownership over the domain by configuring Validation DNS Records

and I don't understand how to 'prove ownership over the domain by configuring Validation DNS Records'

Do you have any suggestions?

Accepted Solutions (0)

Answers (1)

Answers (1)

janoszrak
Member
0 Kudos

Hi Silvia, domain verification sometimes takes a bit more time, but even in the worst case it should be complete within a few hours. Can you check the status again and if it's still pending, please send us a Site ID and we'll see what's wrong with it.

Thanks,

János