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​Cloud Hot Folder file is not applying

onat_guvenir
Explorer
0 Kudos
610

Hi everyone,

We sent service-product-*.impex file to cloud hot folder gsim2hwnpbvwtwmb1dg11z6/hybris/master/hotfolder/ and it is successfully processed and archived.

Transfer path: master/hotfolder/service-product-20220722012826.impex

Archive folder path: master/hotfolder/archive/service-product-20220722012826.impex.2022-07-22T06-20-08.823Z

We examined the logs and we saw that impex file processed succesfully at hotfolder and impex import cronjob is created (0002S3FH).

Log:

	July 22nd 2022, 09:20:08.822	Processed CustomImpexRunnerTask$$EnhancerBySpringCGLIB$$b233aa88.execute [header=com.custom.core.dataimport.batch.CustomBatchHeader@f3803b5[file=/opt/hybris/data/azurecloudhotfolder/sync/master/hotfolder/service-product-20220722012826.impex,catalog=<null>,language=<null>,net=false]] in 276ms
July 22nd 2022, 09:20:08.822 Processed CustomCleanupTask.execute [header=com.custom.core.dataimport.batch.CustomBatchHeader@f3803b5[file=/opt/hybris/data/azurecloudhotfolder/sync/master/hotfolder/service-product-20220722012826.impex,catalog=<null>,language=<null>,net=false]] in 0ms
July 22nd 2022, 09:20:08.772 Started indexer cronjob. July 22nd 2022, 09:20:08.748 Import was successful (using cronjob with code=0002S3FH) July 22nd 2022, 09:20:08.702 Returning worker impex reader worker [cj:0002S3FH] to the pool July 22nd 2022, 09:20:08.702 Finished 1 pass in 0d 00h:00m:00s:016ms - processed: 1, no lines dumped (last pass 0) July 22nd 2022, 09:20:08.701 Returning worker impex result worker [cj:0002S3FH] to the pool July 22nd 2022, 09:20:08.700 Returning worker impex worker 2/4 [cj:0002S3FH] to the pool July 22nd 2022, 09:20:08.700 Returning worker impex worker 0/4 [cj:0002S3FH] to the pool July 22nd 2022, 09:20:08.700 Returning worker impex worker 3/4 [cj:0002S3FH] to the pool July 22nd 2022, 09:20:08.700 Returning worker impex worker 1/4 [cj:0002S3FH] to the pool July 22nd 2022, 09:20:08.685 Starting multi-threaded ImpEx cronjob "ImpEx-Import" (4 threads) July 22nd 2022, 09:20:08.681 Timeout succesfully handled. July 22nd 2022, 09:20:08.672 Timeout occured July 22nd 2022, 09:20:08.635 Starting import synchronous using cronjob with code=0002S3FH July 22nd 2022, 09:20:08.467 HOT_FOLDER:service-product-20220722012826.impex1658470803000 Status [IN_PROGRESS] Step [DOWNLOADED] Node [37] Status [SUCCESS] Started [2022-07-22T09:20:08.457+03:00] Ended [2022-07-22T09:20:08.466+03:00] Duration [9]ms Message [Successfully read blob [master/hotfolder/service-product-20220722012826.impex] of size [881 bytes]] Actions [none]

When we check backoffice we couldn't find 0002S3FH cronjob and service-product-*.impex isn't applied.

Could you help us why cronjob isn't creating and impex wasn't applying?

Accepted Solutions (0)

Answers (1)

Answers (1)

former_member828054
Discoverer
0 Kudos

After the data imported, usually the cronjob will be deleted due to large history data stored.

BTW, did the data in the impex file get impoted properly?

Thanks,

Hongxian