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CCO Automatic Batch Number Determination

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555

Dear SAP Experts,

I'm having a problem posting a sale to SAP when I have "Automatic Batch Number Determination" option enabled on the customer checkout. Once I choose an Item that has batches, and finish the sale. Then I see the sale as a inconsistent receipt on SAP Customer Checkout Monitor with a DI Error : (-4014) Cannot add row without complete selection of batch/serial numbers-The di call #1 did fail.

Knowing that I'm using the latest version of the CCO 2.6.6 and also using the latest version of the Customer Checkout B1IF Scenario 3.3.64. When I look at the incoming message from the CCO on the B1IF I don't see a batch number in there so I'm expecting the CustomerCheckout Scenario to post the AR Invoice to SAP.

P.S. I'm using SAP B1 with the CCO.

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gunther_sandtner2
Product and Topic Expert
Product and Topic Expert
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Hello Esam,

In the "Automatic Batch Number Determination" it is totally fine that you don't see a batch number in the incoming message. The batch number is determined at a later stage.

However, in SAP Customer Checkout B1if scenario 3.3.64 you should not receive the mentioned error message. Did you update the step sap.CustomerCheckout - sap.POS.CreateUpdateTab according to note https://launchpad.support.sap.com/#/notes/2163033 point 9. in the Solution area?

Best regards,

Gunther

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It's not working although I made sure that the scenario step run successfully !!

Hello Gunther,

So, I tried to run the solution in SAP Notes : Note# 2163033. SAP Customer Checkout Scenario 3.3.64 that is already comes with the latest Business One Integration Framework (B1IF). In C:\Program Files (x86)\SAP\SAP Business One Integration\IntegrationServer\Tomcat\webapps\B1iXcellerator\xcellerator.cfg, I changed the configuration to run the debug mode and then I run the scenario step definition sap.CustomerCheckout - sap.POS.CreateUpdateTab. So I can tell that the step scenario run correctly by looking at the screenshot below :

xcellerator.cfg file:

CCO:

http://localhost:8080/SAPCustomerCheckoutB1i/

Anything Should be done on SAP B1 to allow automatic batch selection ? or the SAP Customer Checkout Scenario 3.3.64 should take care of it ? Please advise !