C4C - Time zone configuration to customer

[nseidel]

Hello!

Does anyone know if it exists and where the time zone configuration by state is done? In Brazil, we have 4 time zones, and depending on the state of the country we select, the time zone changes automatically in the customer. Where is this information parameterized in the system?

Time zone x state?

For example: State of MT (Mato Grosso) the time zone is BRZLWE (UTC-4) and for State GO (Goiás) BRZLEA (UTC-3).

I've already looked in the fine tuning "Country", "Country/Regions", etc and I didn't find it this configuration.

Can you help me?

[Juliuspereira]

Nathana,

I think that is pre-configured by SAP in the backend and thus not configurable by customers.

Julius

[nseidel]

Hello Julio!

Thank you for your answer.

I researched a lot about it, but I believe it is as you said, something that is not possible to visualize/configure for us.

Thanks! 🙂

[eloisa_bittencourt]

Hello, dear Nathana! I hope you are having a good day.

Have you tried the following path?

1. User Icon (extreme left on header)

2. Settings > My settings > Regional Settings

3. Time Zone > Choose (UTC-04:00) Brazil West or (UTC-03:00) Brazil

I hope this helps.

Best regards, Eloisa.

SAP Cloud for Customer Community: https://sap.com/community/topics/cloud-for-customer.html

[nseidel]

Hi Eloísa!

Thanks for your answer.

In the user it's ok the timezone. But, in the customer register when change the state (MT, GO, etc) the timezone in the customer is changed automatically. I would like to know if this is configurable. If for state X the time zone is Y.

Thanks!!

[eloisa_bittencourt]

Oh I see! May I ask which screen is this?

Thinking about your exemple here it seems to be pulled automatically indeed:

Goias BR = GTM-3

Best regards,