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Blank page after backoffice login (hybris)

mlau83
Member
0 Kudos
914

Good day, new to hybris and currently getting a problem when loading backoffice.. After entering correct credentials in log-in page, backoffice fails to load, just a blank page. This didn't happen before but just after a fresh installation of hyrbis instance on my local computer. I followed all the instructions (I think) to correctly setup an environment for hybris (ant clean all, ant updatesystem, over-write data folder with our data folder, remove backoffice folder in our data folder, build...). Hybris was working fine before using the procedures we used before to install but I don't understand why it isn't working now. The error is something about an xml file java.io.FileNotFoundException under the hybris/data/media/sys_master/backofficeconfiguration/h94/hdd/8853994602526.xml (No such file or directory). I don't know if this file is auto-generated during ant, and the error didn't happen before this current fresh install in my hybris instances I used. Other parts are ok (hac, etc.). I didn't initialize or update in hac though.. as our manual/setup instruction didn't include those steps, only ant clean all and ant updatesystem. Thank you for any help.

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Answers (1)

saood
Participant
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Hi Michael,

This might be happens due to default media storage startegy for local is LocalMediaStorageStrategy and your local the directory is not specified.

Please set only one media directory for local like below.

media.replication.dirs=\\\\app0604\\HybrisDevelopment\\data\\media;D:\\hybris\\data\\media

Please see the KBA : https://me.sap.com/notes/0002531523