CRM and CX Blogs by SAP
Stay up-to-date on the latest developments and product news about intelligent customer experience and CRM technologies through blog posts from SAP experts.
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Product and Topic Expert
Product and Topic Expert
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For an awesome experience of whatever nature, you need to have the right mindset, surroundings and potentially tools and people around you to make it memorable.
To deliver the best Customer Experience, you need to understand the needs of your audience, engage with your customers, and deliver on your promises. And to ensure a joyful ride, you need the right bike, eh... tools. With our solutions, we help you to attract and retain customers, while growing revenue and enable you to deliver personal, trusted, and connected customer experiences.

An exciting opportunity to influence SAP has begun with the first cycle in 2022. The SAP Customer Engagement Initiative (CEI) enables you as an SAP customer or partner, to get early insights into SAP’s product developments and directly work with the developers to define and shape future product directions. 

The projects will be open for customer registration until March 11, 2022. 

The following projects in the wider context of CRM & Customer Experience are open for registration: 

How do I register on the Customer Influence website? A short overview about how to find and register for a CEI project can be found on 

Follow-up after registration: When you register for a project, you will be invited to an introductory call with the SAP project lead. At this point further participation is optional. Typically, all activities are governed by the Feedback Agreement with SAP. 

If you are also interested in other CEI projects that are currently open for registration, see here the full list. 

Thank you in advance for your participation (and enjoy the ride)!